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SHIPPING & RETURNS

Shipping Policy

At Scrunchy Snacks, we believe that receiving your order should be as smooth and delightful as a freshly opened jar of creamy peanut butter. Here's everything you need to know about our shipping process:

1. Order Processing: 

Once you place your order, your order will be processed in concurrence with our shipping dates. We ship on the 15th or 1st of the month, whichever comes first after your order date. Long story short- YOUR SNACKS ARE COMING!

2. Shipping: 

We ship through USPS. Not only are they a friendly face, but they are also in your neighborhood daily- meaning there will be no extra carbon emissions to receive the good stuff. All purchases ship through USPS on the 15th or 1st of the month, whichever comes first after your order date. We currently offer the following shipping options:

  • Standard Shipping: USPS Ground Advantage. The duration varies depending on your location within the continental U.S. (generally 2-5 business days). 

  • Expedited Shipping: Contact us to ship as quickly as possible.

  • International Shipping: we do not currently offer international shipping.

3. Tracking Information: 

Once your order is processed, you will receive a shipping confirmation email containing tracking information.

4. Address Accuracy: 

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or issues caused by incorrect address information.

5. Delays and Issues:

While we strive to deliver your order promptly, unforeseen circumstances such as weather events or carrier delays may occasionally impact shipping times. If you experience any issues with your order's delivery, please contact us.

6. Questions and Support:

If you have any questions or need assistance with your order or shipping, our customer support team is here to help. Please reach out to us and we'll be glad to assist you.

Thank you for choosing us! We're excited to bring the best products to your doorstep and share in your snacking journey!
 

Returns or Refunds

Due to the nature of our products and for the sake of maintaining freshness and quality, we do not accept any returns. We understand that each purchase is an important decision, and we encourage you to review your selections carefully before completing your order. If you have any questions about our products or need assistance, we are here to help: Info@scrunchysnacks.com. We're dedicated to providing you the best possible experience. 

Refunds will not be issued for any reason and all sales are final. However, we understand how life changes and our subscriptions are designed to provide flexibility. Contact us at Orders@ScrunchySnacks.com to see how we can help!

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